Delivery and Shipment Policy

1. Delivery of Services

All our products and services are digital courses delivered online through our e-learning platform.

  • No physical shipment is required.

  • Once payment is confirmed, customers receive instant access to the course(s) through their registered account.

2. Access Timeline

  • Course access is usually granted immediately after successful payment.

  • In rare cases, it may take up to 24 hours due to system processing.

3. Shipment Policy

Since our services are digital, there is no physical shipment involved. Customers do not need to expect any physical delivery.

4. Customer Support

If you face any issue accessing your course after payment:

  • Please contact our support team at: [support@eissa.academy / 01111358111 ]

  • We ensure issues are resolved within 24–48 hours.

5. Refunds & Cancellations

Please refer to our Refund Policy page for more details.